Customer Connect puts you in control
Customer Connect makes every aspect of order management easier. Viewing order history makes reordering fast, simple and accurate. Reviewing usage figures for key products helps with future budgeting. Order tracking lets you adjust delivery schedules. And it tells you about special offers to further reduce costs.
Customer Connect works with your system
Customer Connect can be interfaced with your in-house ordering system and is fully configurable to your SKUs.
Customer Connect lets you control access
Different users can be given different levels of access to manage what they purchase and how much they can spend.
Customer Connect supports multi-site operations
Customer Connect can load products to match different sites – or different product lines.
Customer Connect helps you controls costs and reduce waste
Customer Connect produces a full suite of reports to monitor spend and usage across your operation and can create an unused packging report in moments, helping you to fine-tune youe inventory and improve efficiency.
What our customers say about Customer Connect:
“Our management team within different departments benefit from Customer Connect Pro. They have the autonomy to place their own packaging orders from a favourites basket of packaging items; can view stock levels at Macfarlane; use the reports suite to help with forecasting; and manage packaging waste obligations. Also we can view signed POD’s online and receive consolidated electronic invoices at month end meaning reduced administration. Customer Connect Pro is user friendly and is an effective tool for our business.”